Contact Us
Got a question about one of the fastest withdrawal online casinos we've reviewed, spotted something that needs updating, or just want to tell us how a payout actually went? This is the place to reach us. We read every message, even if we can't always reply the same day.
What we can help with
Our team focuses specifically on comparing licensed US-facing online casinos on payout speed, banking options, and bonus terms. If your question falls into one of these areas, contacting us is worthwhile:
- Questions about how we rank casinos on withdrawal speed, licensing, or bonus terms
- Corrections — a bonus offer, wagering requirement, or payment method has changed since we last checked it
- Your own experience with a listed casino's withdrawal times, verification process, or support quality
- Suggestions for a casino you think deserves a review
- General feedback on how the site could be more useful
What we can't help with
We are an independent comparison site, not a casino operator, payment processor, or regulator. That means we're not able to:
- Process, delay, or speed up a withdrawal on your account — that sits entirely with the casino and its payment provider
- Verify your identity or resolve KYC document issues — contact the casino's support team directly for that
- Issue refunds, reverse deposits, or resolve billing disputes tied to a specific casino account
- Provide legal or financial advice about gambling in your state
For account-specific issues — a delayed payout, a locked account, or a bonus that didn't credit — your fastest route is always the casino's own customer support channel, usually live chat or email, listed on their site.
How to reach us
You can email us at [email protected]. Let us know which casino or article your message relates to, and include as much detail as you can — this helps us look into it properly rather than back-and-forth on basics. We aim to respond within a reasonable timeframe, though volume can vary.
If you're contacting us about a gambling concern
If your message is about gambling starting to feel out of control — for yourself or someone you know — we'd rather point you toward help than have that conversation sit in a general inbox. Our responsible gambling page lists deposit and time limits, self-exclusion programs, and national support organisations that are set up specifically for this. Every licensed operator we cover offers these tools, and using them costs nothing.
Before you email us about a specific casino
A few checks often answer the question faster than waiting for a reply:
- Re-read the bonus terms on the casino's own site — wagering requirements, game restrictions, and expiry dates are usually spelled out there and explain most "why didn't I get X" questions
- Check whether identity verification (KYC) is complete — most delayed withdrawals trace back to outstanding documents, not the casino stalling
- Confirm the payment method you used supports the withdrawal timeframe advertised — bank transfers and some e-wallets move at different speeds
- Look at the casino's licensing page to confirm it's regulated for your state, since availability and rules vary across the US
If none of that resolves it, that's exactly the kind of detail worth including when you write to us — it helps us flag the issue in future reviews.
About our reviews
Our rankings, including the sites reviewed on this page, are based on publicly available terms, licensing information, and factors like advertised withdrawal times and banking options. We update listings as terms change, and reader feedback is one of the ways we catch outdated information. You can read more about who puts this site together on our About Us page, and the terms governing use of this site are set out in our Terms and Conditions.